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HOW CAN I TRACK MY ORDER?

When your order ships from our warehouse, we send a confirmation email containing your tracking number (if applicable). All Canadian orders are shipped with Canada Post. Please visit https://www.canadapost.com for tracking information (if applicable). To track your package, simply enter your tracking number at the shipper website. 

Please note accessory shipping using promo code OYE10 can take up to 10 business days with Canada Post and can not be tracked.

WILL THERE BE TAXES OR DUTIES WHEN I RECEIVE MY ORDER?

Shipping to Canada? Great news! You do not pay any duties.

WHEN WILL MY ORDER SHIP?

We try our best to send out your package on time every day so that you get them as quickly as possible. All orders placed Monday-Friday will be processed the same day! 

Please note that once your package has left us, we have very little control over the package. Shipping time for overseas, remote locations or smaller towns specifically may vary depending on postal service for the area.
OYE is not liable for missing parcels due to errors on the customer's or carrier's part. 
Please note accessory shipping using promo code OYE10 can take up to 10 business days with Canada Post.

 

SHIPPING TIMES

Shipping within Canada: 2-10 business days

Shipping to USA: 2-15 business days

CAN I CHANGE MY DELIVERY ADDRESS? 

Unfortunately once your order has been placed you will only have 30mins to make any changes. Please make sure to double check your shipping and billing information is correct before submitting your order.

 

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